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Business Writing Essentials

Communicate more effectively, with confidence.

Want to save time on everyday writing tasks? We’ll show you how to eliminate errors and bring consistency to your communication. More detail

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Upcoming course dates

StartsTuesday 2 September 2014

Location Sydney,
Ground Floor
55 Lavender Street
Milsons Point NSW 2061

WhenFull day course
9am–5pm

Price$450

Presenter Kate Hennessy

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Want the online version of this course?Click here to register your interest

Course description

Save time, get more done, write with confidence

  • Looking to improve your writing skills?
  • Want a list of ready-reference techniques that will give your business communications more credibility?
  • Would you like to write more clearly and with more confidence?
  • Are you allergic to grammar and apostrophes?
  • Fear not – learn the essentials in just one day!

Taking care of business

In business, it’s not just what you say, it’s how you say it. First impressions can make a huge difference, so it’s vital that your written communication skills are as sharp as an Italian suit. Because when it comes to business, you can never underestimate the power of well-crafted words!

The Australian Writers’ Centre offers the chance to learn these all-important skills with our one-day course. Correct writing is something not typically taught at school or university – leading to a perfect breeding ground for bad habits and misguided practices.

By teaching the key techniques to creating accurate and professional communication, you’ll be able to write with more confidence in all areas of your professional life. From job applications and work emails through to letters and documents. (Or perhaps even a persuasive case for waiving a parking fine…)

Credible communication

It all comes down to credibility – and with poor grammar or incorrect spelling, you have none. By understanding the fundamentals of effective communication, you’re (not your) learning skills that will affect (not effect) your entire career. As the title says, it’s (not its) essential!

In one day, you’ll learn:

  • 11 Golden Rules of business writing
  • Four key questions you must ask before writing any document
  • A step-by-step guide to writing business documents
  • Valuable templates and protocols to help you structure letters and emails
  • How to use apostrophes correctly
  • The ins and outs of hellos and goodbyes – writing salutations, honorifics and sign-offs
  • Tactful tactics – or how to deliver bad news in writing
  • A clear framework on how to write clear and concise sentences and paragraphs
  • Pitfalls – identifying frequently confused terms
  • Plenty of practical exercises and much more!

Everyday essentials

Interactive, informative and invaluable, this course is ideal for anyone seeking more confidence in his or her day-to-day written communications. These skills are especially useful in customer service, sales and support roles, or for graduates looking to get an edge in the market. No prior formal training in business writing is necessary.

With most of today’s business communication delivered non-verbally, misinterpretation of tone is all too common. By getting the basics right, you will be both better presented and better understood. We may not all own an Italian suit, but there’s no reason our written communications can’t be smartly dressed every day! You’ll learn the skills you need to master the fundamentals of business writing so that you will enjoy the process and write with confidence.

You’ll also receive:

  • A comprehensive set of course notes and exercises, including apostrophe guides you can share with everyone in the office.
  • A copy of the Australian Writers’ Centre’s Editorial Style Guide for Business (valued at $49)

Why is your written communication so important?

Just about everyone has to write letters and emails in their work. Your emails and letters are a reflection of your competence and professionalism, so you need to make sure you are creating the right impression among your colleagues and clients.

Your written communication can hold you back from the promotion you want or a job that you love. The good news is that you can learn the skills you need to create the right impression with your business writing and correspondence. In one day, you’ll learn how to write with confidence and clarity.

Your presenters

  • Kate Hennessy

    Kate Hennessy, Sydney

    Kate Hennessy is a professional writer who splits her time between corporate writing, journalism, editing and communications consulting.... View Profile

Graduate testimonials

  • “Kate was an engaging teacher who gave some insightful, real life examples. She has a warm and friendly personality and is passionate about writing in plain English. I’ve already recommended this course to our HR department as I believe many of our staff would benefit from this course.”

    Vanessa Seaton

    “Great revelations in the ’11 golden rules’ for business writing. Excellent content – I feel it has given me quick wins immediately. Kate was excellent. If you want quick wins in improving your communication, go to this seminar.”

    Ben Dodd

    “I really enjoyed Kate’s inclusive and encouraging style – all student questions were handled professionally. We participated in a number of exercises, which always helps to solidify what was learnt. The style guide with the comprehensive tool kit were great takeaways. Kate was able to provide something for everyone who attended.”

    Carolyn Eade