This course is ideal for: Anyone who wants to improve how they write emails, letters and other correspondence to customers, colleagues or stakeholders.
You will discover:
The fundamentals of effective writing at work
Essential hacks to help you write quickly, clearly and concisely
Time-saving templates to help structure emails and letters
Error-busting tips for perfect grammar and punctuation every time
Cheeky cheat sheets and priceless practical exercises
Communication is the foundation of everything we do in business – whether we’re emailing customers or writing internal messages to colleagues. And the way in which you write is a direct reflection of your professionalism and competence.
Writing skills are especially useful in customer service, sales and support roles, or for graduates looking to get an edge and differentiate themselves. Yet they’re skills that aren’t typically taught beyond school level.
That’s where our Workplace Writing Workshop can help – a great course for anyone looking to develop their business writing skills. You’ll be amazed by just how much you’ll get out of this one-day course – stocking up on skills that will help you banish all those confusing rules and grammar gremlins forever!
– Emily Davies
And much more!
Bonus: The Australian Business Style Guide
As part of this course, you will also receive a copy of the Australian Writers’ Centre’s Australian Business Style Guide (valued at $49). This is an excellent desk reference for day-to-day questions regarding style and grammar – created specifically for Australian workplaces.
Q: Will tertiary qualified people get something from this?
A: Yes. In fact, the fundamentals of good business writing are often not taught in school or university – leading to a perfect breeding ground for bad habits and misguided practices. You’ll definitely learn something new.
Q: How will I suddenly become more confident?
A: By teaching the key techniques to creating accurate communication, you’ll be able to write with more confidence in all areas of your professional life. From job applications and work emails through to letters and documents. (Or perhaps even a persuasive case for waiving a parking fine…)
Q: Will we definitely cover apostrophes?
A: Yes. In fact, by the end of the day, you’ll be best friends with all sorts of punctuation marks. Plus, you’ll receive your own copy of our Australian Business Style Guide to help solve any curly conundrums that arise in the future!
Q: Why are my written communication skills so important?
A: Most people have to write letters and emails daily in their work. And studies have shown that an employee’s written skills are a key factor when being assessed for extra opportunities, promotions or even a pay rise.
Q: I work in management, writing reports and proposals, tenders, documents and so on. Is this the course for me?
A: In that case, we recommend a different course. Our course in Professional Business Writing is better suited to your needs. It covers some of the same areas as this course, but is tailored to the type of communication that is more relevant to your role.
– Isa Mu
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