For more than 20 years, thousands of professionals and leading organisations have trusted the Australian Writers’ Centre to sharpen their communication. Our trainers are industry experts who bring real-world experience into every session. That’s why when it comes to mastering workplace writing, the AWC is Australia’s premier place to learn.
- Self‑paced online courses – learn at your own pace, on your schedule.
- Live online sessions – for real-time guidance without travel.
- In-person classes – hands-on support in a classroom environment.
- Team training – Onsite or online with feedback and connection with your peers.
Do you write reports, proposals and documents?
Gain the skills to write reports, proposals and documents that communicate exactly what you mean. You’ll learn how to:
- Use the 11 golden rules of business writing to streamline emails, reports, and everyday communications
- Organise and draft documents quickly using a simple, foolproof structure
- Write in Plain English so that your work is clear, precise, and immediately impactful
- Use checklists and templates to make your writing easier and faster
Perfect for: Anyone who writes as part of their job - from team leaders and managers to technical staff and project professionals.
This is the same trusted content from our Plain English Business Writing workshop – but as a flexible, self-paced online course you can start anytime. You’ll learn how to:
- Apply the 11 golden rules of business writing to draft emails, reports and documents more efficiently
- Write clearly and professionally, without second‑guessing
- Use practical checklists, templates, DOs and DON’Ts to revise with ease
- Become faster and more effective – writing better in less time
Perfect for: Anyone who writes at work and wants to build lasting skills.
Write smarter and faster – with the help of AI. In this forward-thinking course, you'll learn how to:
- Use tools like ChatGPT to write better, faster
- Discover how to apply AI to your specific goals
- Learn to craft AI prompts like a pro to achieve the results you need
- Spot AI-generated risks and how to avoid them
- Maintain a strong, human writing voice in an AI-powered world.
Perfect for: Managers, communications professionals, content writers, team leaders, admin staff and more.
Do you write emails, messages and correspondence?
Write clear, confident and effective messages – every time. You'll learn how to:
- Communicate clearly and professionally in emails, letters, messages and written updates
- Use templates to ensure you're following best practice conventions
- Write sensitive or challenging messages with clarity and care
- Structure written communication for easy reading and quick understanding.
Perfect for: Customer service and help desk staff, admin professionals and anyone who writes to colleagues, clients or stakeholders.
Specific business writing areas
Unlock the skills to craft media releases that capture attention, boost your brand, and get results. You’ll learn how to:
- Structure media releases that delivers what media professionals need
- Tailor your message for different outlets and audiences for maximum reach
- Use proven templates to craft your message efficiently and effectively
- Incorporate smart structure, strong quotes and compelling angles
Perfect for: Anyone who wants to gain media attention via sending media releases to journalists.
Create compelling posts and articles that engage, inform, and position you (or your clients) as thought leaders. Learn how to:
- Generate content ideas and angles that capture reader interest
- Use nine easy-to-follow templates to draft posts quickly and clearly
- Showcase your (or your client's) expertise through polished content
- Learn how users digest UX content which will inform every ‘word’ and ‘phrase’ you write
Perfect for: Anyone who wants to build authority by writing articles, blogs or social media posts
Ready to turn your knowledge into a published non-fiction book that builds your credibility? Learn how to:
- Map the five essential stages to building your book, from defining your idea to final draft
- Position yourself as an authority, so your book naturally becomes a lead-generation tool
- Write a compelling book proposal that grabs industry attention
- Determine whether traditional, hybrid, or self-publishing fits your goals
Perfect for: Thought leaders, entrepreneurs, and experts who want to leverage a non-fiction book as a powerful platform.
Learn how to write content that works across the modern world of search – for humans and the growing network of AI-powered tools. You’ll learn how to:
- Understand why SEO still matters and how platforms likeGoogle, ChatGPT, Claude, Perplexity, and beyond now deliver answers
- Write structured, keyword-smart, scannable content that performs well across multiple search ecosystems
- Use your human advantage to stand out against generic AI-generated text
- Apply AI tools ethically and effectively
Perfect for: Content writers, marketers, communicators, copywriters and business owners who need future-proof SEO and AI-aware writing skills.
Copywriting
Learn how to write with clarity and purpose for websites, emails, social media, and more. You’ll learn how to:
- Understand how to connect with real people by writing copy that resonates and drives action
- Craft compelling headlines, web pages, emails, ads, brochures, and social posts using proven frameworks
- Shape tone, calls to action, and buyer psychology in your copy
- how to use tools like ChatGPT effectively – without losing your unique voice
Perfect for: Aspiring copywriters to marketers and creative professionals.
Craft email campaigns that earn attention, drive action, and build a lasting revenue stream. Learn how to:
- Map the customer journey and write for every stage of the email marketing funnel
- Write for B2B, B2C, eCommerce, nonprofit, and service audiences
- Craft compelling headlines, web pages, emails, ads, brochures, and social posts using proven frameworks
- Use ready-made templates and checklists that work
Perfect for: Copywriters, marketers, business owners, and freelance writers who want this lucrative skill
Team Training
Group training we bring to your workplace or we can conduct classrooms on Zoom. For more information, visit our team training page.
Gain the skills to write reports, proposals and documents that communicate exactly what you mean. You’ll learn how to:
- Use the 11 golden rules of business writing to streamline emails, reports, and everyday communications
- Organise and draft documents quickly using a simple, foolproof structure
- Write in Plain English so that your work is clear, precise, and immediately impactful
- Use checklists and templates to make your writing easier and faster
Perfect for: Anyone who writes as part of their job - from team leaders and managers to technical staff and project professionals.
Write clear, confident and effective messages – every time. You'll learn how to:
- Communicate clearly and professionally in emails, letters, messages and written updates
- Use templates to ensure you're following best practice conventions
- Write sensitive or challenging messages with clarity and care
- Structure written communication for easy reading and quick understanding.
Perfect for: Customer service and help desk staff, admin professionals and anyone who writes to colleagues, clients or stakeholders.
Equip yourself with the right skills to polish documents with accuracy and confidence. You'll learn how to:
- Understand the key principles of Plain English editing
- Spot and fix common writing errors, inconsistencies and structural issues
- Edit for clarity, tone, grammar and flow
- Follow the rules for punctuation, bullet lists and key elements used in business writing
- Use Generative AI tools for editing consistency and maximum efficiency.
Perfect for: Anyone responsible for reviewing or improving written content.
Craft every web page, button and conversion pathway so users move smoothly through a website or app. Learn how to:
- Write clear text that guides users seamlessly through a web or app
- Select precise words for buttons, headers, and tabs to aid navigation
- Use best-practice strategies that help guide users through a site or app
- Know the best, most impactful, words at each stage of a user’s journey
Perfect for: Writers, UX professionals and designers who want write words that guide, reassure, and convert.
Why business writing training?
Organisations that have benefitted from our training include:
